Shipping Policy – Zakoo

Welcome to Zakoo! We want to make sure your shopping experience is smooth and worry-free, so here’s everything you need to know about how we handle shipping and delivery.

1. Order Processing

Once you place an order with Zakoo, our team begins processing it within 1 business days (excluding weekends and public holidays). During this period, we prepare your items, confirm payment, and get them ready for shipment.

2. Shipping Methods & Delivery Time

We offer different shipping options at checkout so you can choose what fits your needs best:
• Standard Shipping: Delivery typically takes3–4business days after your order has been processed.
• Express Shipping: If available, this option delivers your order faster (please check the delivery estimate at checkout).
Please note: Delivery times are estimates and may vary based on your location, carrier performance, and other factors beyond our control.

3. Shipping Charges

Shipping fees depend on your location, package size, and the shipping method you choose. The exact cost will be shown during checkout before you complete your order.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package from our warehouse to your doorstep. 

5. Shipping Issues & Delays

If your order takes longer than the estimated time to arrive, or if you encounter any delivery issues, please contact our customer support with your order number and tracking information — we’ll be happy to assist you.

6. Changes to This Policy

Zakoo may update this Shipping Policy from time to time. Any changes will be posted here with a revised “Last Updated” date so you’re always informed